IM Systems

In terms of technology, information management encompasses systems such as:

  • webcontent management (CM)
  • document management (DM)
  • records management (RM)
  • digital asset management (DAM)
  • learning management systems (LM)
  • learning content management systems (LCM)
  • collaboration
  • enterprise search

Information management is, however, much more than just technology. Equally importantly, it is about the business processes and practices that underpin the creation and use of information.

It is also about the information itself, including the structure of information ('information architecture'), metadata, content quality, and more.

Information management therefore encompasses:

  • people
  • process
  • technology
  • content

Each of these must be addressed if information management projects are to succeed.

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