Organisations are confronted with many information management problems and issues. In many ways, the growth of electronic information (rather than paper) has only worsened these issues over the last decade or two.
Common information management problems include:
- Large number of disparate information management systems.
- Little integration or coordination between information systems.
- Range of legacy systems requiring upgrading or replacement.
- Direct competition between information management systems.
- No clear strategic direction for the overall technology environment.
- Limited and patchy adoption of existing information systems by staff.
- Poor quality of information, including lack of consistency, duplication, and out-of-date information.
- Little recognition and support of information management by senior management.
- Limited resources for deploying, managing or improving information systems.
- Lack of enterprise-wide definitions for information types and values (no corporate-wide taxonomy).
- Large number of diverse business needs and issues to be addressed.
- Lack of clarity around broader organisational strategies and directions.
- Difficulties in changing working practices and processes of staff.
Internal politics impacting on the ability to coordinate activities enterprise-wide.
While this can be an overwhelming list, there are practical ways of delivering solutions that work within these limitations and issues.