Help function
Description 'Help' function is placed on top bar menu. It's a guide to the use of the site.
Purpose It helps users understand the site better and know exactly where to find the information they need within the site.
Syntax First of all, we had to list all the steps that we went through to create the site in form of information management process (identifying information needs; collecting it from reliable, verifiable sources; refine, categorize and share). Also, a site map is provided for easier information searching. Finally, frequently asked questions are listed with specific answers to them.
Example
Create navigation to the help function
Include a FAQ, KBase, etc
E.g.
Q. How do you create a page?
A. Click on Add a new page
Link help
